Privacy Policy

Last updated: June 11, 2026

This Privacy Policy describes how KDR Pet Treats, LLC (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, or make a purchase from unconditionalpetfood.com and any related sites or services that link to this policy (collectively, the “Site”). KDR Pet Treats, LLC also does business as Citizens Pet Products and Plato Pet Treats.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Site.

1. Personal Information We Collect

We collect personal information in a few ways: directly from you, automatically as you use the Site, and from third parties such as our service providers.

Information you provide to us

  • Contact and account details — name, email address, phone number, and password.
  • Order information — billing and shipping addresses, items purchased, and order history.
  • Payment information — payment card details are collected and processed by our payment processors. We do not store full payment card numbers on our systems.
  • Customer support and communications — information you provide when you contact us, leave a review, respond to a survey, or sign up for marketing.

Information we collect automatically

  • Device and usage data — IP address, browser type, device identifiers, pages viewed, and the dates and times of your visits.
  • Cookies and similar technologies — we and our partners use cookies, pixels, and similar technologies to operate and improve the Site, remember your preferences, and measure and personalize advertising. See “Cookies” below.

Information from third parties

We receive information from service providers that help us run our business, including our ecommerce platform (Shopify), payment processors, shipping carriers, email and marketing providers (such as Klaviyo), and analytics and advertising partners.

2. How We Use Your Information

  • To provide, operate, and maintain the Site and process and fulfill your orders.
  • To communicate with you about your orders, account, and customer service requests.
  • To send you marketing and promotional communications where permitted (you can opt out at any time).
  • To personalize your experience and measure and improve the Site and our products.
  • To detect, investigate, and prevent fraud, security incidents, and other illegal activity.
  • To comply with our legal obligations and enforce our terms and policies.

3. How We Share Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf, such as payment processing, order fulfillment and shipping, email delivery, hosting, and analytics.
  • Advertising and analytics partners who help us measure performance and deliver relevant ads (for example, Meta and Google). This sharing may be considered a “sale” or “sharing” of personal information under California law — see “Your California Privacy Rights” below.
  • Business transfers — in connection with a merger, acquisition, financing, or sale of assets.
  • Legal and safety — when required by law or to protect our rights, customers, or others.

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep your shopping cart working, remember your preferences, understand how the Site is used, and support advertising. You can control cookies through your browser settings; disabling some cookies may affect how the Site functions. Where required, we honor opt-out preference signals such as Global Privacy Control (GPC).

5. Your California Privacy Rights

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), California residents have the right to:

  • Know what personal information we collect, use, and disclose.
  • Access a copy of the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete personal information, subject to certain exceptions.
  • Opt out of the “sale” or “sharing” of personal information and of targeted advertising.
  • Limit the use of sensitive personal information.
  • Non-discrimination — we will not discriminate against you for exercising your rights.

Do Not Sell or Share My Personal Information

To opt out of the sale or sharing of your personal information for targeted advertising, you may: (1) adjust your cookie preferences on the Site; (2) enable Global Privacy Control (GPC) in your browser; or (3) email us at love@unconditionalpetfood.com with the subject line “Do Not Sell or Share.”

How to exercise your rights

To submit a request, email love@unconditionalpetfood.com. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.

6. Data Retention

We retain personal information for as long as needed to provide the Site, fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Material changes will be communicated as required by law.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

KDR Pet Treats, LLC
2676 S Maple Ave, Fresno, CA 93725
Email: love@unconditionalpetfood.com